LAST UPDATED: Jan. 6, 2014 is concerned about privacy issues and wants you to be familiar with how we collect, use and disclose personal information you may provide to us.  This Privacy Policy describes our practices in connection with information that we collect through our websites located at and (together with their subdomains, content and services, the “Websites”) and through our products,, software, and services made available by us for use on or through various technologies, including but not limited to, televisions, computers, and mobile (collectively, the “Services”).  By using the Websites or our Services, you agree to the terms and conditions of this Privacy Policy.

Personal Information

We and our service providers may collect Personal Information through the Services when you voluntarily submit it to us.  “Personal Information” is information that identifies you as an individual, such as name and email address.

How We May Use Personal Information

We may use Personal Information:

  • To respond to your inquiries and fulfill your requests
  • To provide and improve our Services
  • To provide you with information related to our Services, products or policies.
  • To identify and authenticate your access to the Services.
  • For our business purposes, such as data analysis, audits, fraud monitoring and prevention, developing new products, enhancing, improving or modifying our Services, identifying usage trends, determining the effectiveness of our promotional campaigns and operating and expanding our business activities.
  • As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.

How Personal Information May Be Disclosed

Your Personal Information may be disclosed:

  • To our parent, subsidiaries, or other affiliated entities (collectively, “affiliates”) for the purposes described in this Privacy Policy.
  • To our third party service providers such as hosting providers or shipping and payment processors, so that we may provide the Services to you..
  • To a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings).
  • As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations; (f) to protect our rights, privacy, safety or property, and/or that of its users, yourself or the public; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.

Non-Personal Information

Non-Personal Information We May Collect

“Non-Personal Information” is any information that does not reveal your specific identity or does not directly relate to you as an individual, such as your browser information, coolies, pixel tags or aggregated information.

How We May Collect Non- Personal Information

We may collect Non-Personal Information in a variety of ways, including:

  • Through your browser or device:  Certain non-personal information may be collected through your browser or automatically through the device utilized to access the Services, such as a Media Access Control (MAC) address, device type, screen resolution, operating system name and version, device manufacturer and model, region, language, Internet browser type and version and the name and version of the Services you are using.  We use this information to ensure that the Services function properly.
  • Using cookies and web beacons:  Cookies are pieces of information stored directly on the device that you are using to access the Services or Websites.  Web beacons are electronic images that can recognize certain types of information on your device such as cookies. Cookies and web beacons allow us and our service providers to collect information such as browser type, time spent utilizing the Services, pages visited, language preferences and other anonymous traffic data. We and our service providers use the information for security purposes, to facilitate navigation, display information more effectively, and to personalize your experience while using the Services.  We also gather statistical information about the use of the Services in order to continually improve their design and functionality, understand how they are used and to assist us with resolving questions regarding them.

If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to automatically decline cookies, or be given the choice of declining or accepting the transfer to your computer of a particular cookie (or cookies) from a particular site.  You may also wish to refer to  If you do not accept these cookies, however, you may experience some inconvenience in your use of the Services.  For example, we may not be able to recognize your computer, and you may need to log in every time you visit.

  • Using pixel tags and other similar technologies:  Pixel tags (also known as web beacons and clear GIFs) may be used in connection with some Services to, among other things, track the actions of users of the Services (including email recipients), measure the success of our marketing campaigns and compile statistics about use of the Services and response rates.
  • IP Address:  Your “IP Address” is a number that is automatically assigned to the computer that you are using by your Internet Service Provider.  An IP Address may be identified and logged automatically in our server log files whenever a user accesses the Services, along with the time of the visit and the page(s) that were visited.  Collecting IP Addresses is standard practice and is done automatically by many websites, applications and other services.  We use IP Addresses for purposes such as calculating usage levels of the Services, helping diagnose server problems, and administering the Services.
  • From you:  Information, such as your preferred means of communication, is collected when you voluntarily provide it.  Unless combined with Personal Information, it does not personally identify you.
  • By aggregating information:  Aggregated information does not personally identify you or any other user.

How We May Use and Disclose Other Information

We and our affiliates may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law.  If we are required to treat Other Information as Personal Information under applicable law, then we may use it as described in “How We May Collect Other Information” section above, as well as for all the purposes for which we use and disclose Personal Information.

In some instances, we may combine Other Information with Personal Information.  If we do, we will treat the combined information as Personal Information as long as it is combined.


This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including any third party operating any site or service to which the Services link.  The inclusion of a link on the Services does not imply endorsement of the linked site or service by us or by our affiliates.

In addition, we are not responsible for the collection, use and disclosure policies and practices (including the data security practices) of other organizations, such as Microsoft or any other operating system provider, wireless service provider or device, equipment, or robotics manufacturer, including for any Personal Information you disclose to other organizations through or in connection with use of the Services.


We seek to use reasonable organizational, technical and administrative measures to protect Personal Information within our organization.  Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure.  If you have reason to believe that your interaction with us is no longer secure, please immediately contact us in accordance with the “Contacting Us” section below.

Use of Services by MINORS

The Services are not directed to individuals under the age of eighteen (18), and we request that these individuals do not provide personally identifiable information through the Services.


we ask that you not send us, and you not disclose, any sensitive Personal Information (e.g., Social Security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health or criminal background) on or through the Services or otherwise to us.


We do not track our customers over time and across third party websites in order to provide targeted advertising.  We therefore do not respond to Do Not Track (DNT) signals.  However, some third party sites do keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you.  If you are visiting such sites, Safari and other browsers allow you to set the DNT signal on your browser so that third parties (particularly advertisers) know you do not want to be tracked.  If you would like to learn how to set Safari so that websites do not track you, go here

Third parties do not collect personally identifiable information from the Websites to track customers over time and across third party websites unless you provide it to them directly.


We reserve the right, at our discretion, to change this Privacy Policy at any time, which change will be effective ten (10) days following posting of the revised Privacy Policy on the Websites.  Your continued use of the Websites and/or Services ten (10) days following such posting means that you accept those changes.


California Civil Code Section 1798.83 permits customers of PrimeSense who are California residents to request certain information regarding its disclosure of personal information to third parties for their direct marketing purposes.  To make such a request, please send an email to


If you have any questions about this Privacy Policy, please contact us at Because email communications are not always secure, please do not include credit card information or sensitive information in your emails to us.